Frequently Asked Questions about BrightStar Care®

Our BrightStar Care® team is excited about your interest in our unique home health care franchise and our dedication to providing patients with quality care. We hope you find the answers you’re looking for in the FAQs we’ve answered below and invite you to contact us with any additional questions you may have.

How much do BrightStar Care home health franchises cost?

Based on the FDD, the initial investment for a BrightStar Care location can be anywhere between $112,459 to $231,538, depending on variables such as real estate and labor costs in your market. Click here to view our investment page.

What makes BrightStar Care different from other home health franchises?

There are several reasons why BrightStar Care stands out:

• BrightStar Care franchisees have access to multiple revenue streams, such as home health care, companion care, skilled services, staffing, senior care, childcare, and others.
• Our BrightStar Care business model is extremely scalable and has uncapped revenue potential
• National Accounts – BrightStar has developed National Account relationships to drive referrals to your business in areas such as:

  • Commercial Insurance

  • Workers’ Compensation

  • COVID Testing, including airlines, airports, manufacturing plants, offices, and more

  • Clinical Trials – We’re providing nurses to one of the nation’s largest vaccine trials

  • Access to National Accounts and medical staffing including Military and VA

• These relationships provide additional revenue opportunities for franchisees that are participating in the program.
  • Joint Commission Accreditation – Our franchisees are required to obtain Joint Commission Accreditation, which is considered the highest standard for health care organizations and earned by many hospitals, doctors’ offices, and nursing homes. This dedication to high standards sets us apart from our competition and provides clients with peace of mind knowing that their loved ones are being cared for by a professional organization.

What are the minimum financial qualifications for the home health care franchise?

Franchisees should have access to liquid capital of $150,000. We recommend additional capital or income so you can comfortably cover living expenses until your business ramps up.

How much are royalties and advertising fees?

The royalty is 5.25% of monthly net billings generated from non-National Accounts and 6.25% of monthly net billings generated from National Accounts. The marketing fees are $500 per month or 2.5% of the previous month’s Net Billings, whichever is greater. Franchisees also pay a technology fee of $250 per month or 0.83% of the previous months’ Net Billings, whichever is greater.

When is the best time to inquire about opening a BrightStar franchise?

With America’s senior population higher than ever before (which is expected to continue to increase), there has never been a greater need for senior care and assisted senior housing. Because BrightStar Franchising offers a full continuum of care, our services are in even higher demand. The time to inquire is now so we can walk you through the next steps.

How can I get a copy of a BrightStar FDD for a specific branch?

We provide our Franchise Disclosure Document to candidates who have chosen to explore our BrightStar Franchising opportunities and have submitted a Franchise Application. Please submit an inquiry and receive your application today.

Where are locations available?

Locations are available in all 50 states for BrightStar Care. For more specific details about a territory you might be interested in, please connect with our team and let us know where you would like to operate or check out our available territories.

What support do you provide?

BrightStar Care franchisees receive two weeks of initial training as well as ongoing franchise support. We provide training for each franchisee’s Director of Nursing, Sales Director, and Branch Manager. In addition, franchisees are placed in the BrightStart® program and have the one-on-one support of a Start Coach to coach, support, and assist them with business start-up tasks, business management, organization, and promotion of their business. In addition, franchisees are also assigned an ongoing Field Support Coach and have access to BrightStar’s corporate staff and fellow franchisees. We also host two national conferences every year to bring franchisees and their staff together to discuss new initiatives and to share best practices.

How do I manage staff and scheduling?

BrightStar Care has an exclusive, proprietary technology system in place to help you manage every aspect of your BrightStar Care home health care business.

What’s the difference between BrightStar Care®, BrightStar Senior Living®, and BrightStar Care Homes™?

BrightStar Care is a home health care franchise that provides medical and nonmedical assistance to individuals in need in the comfort of their own homes and medical staffing services to healthcare facilities in the community. BrightStar Senior Living and BrightStar Care Homes are assisted living and/or memory care franchises that offer a comfortable, safe, home-like environment for seniors.

Why should I invest in BrightStar Care?

BrightStar Care offers a proven business model. In addition, we are nationally recognized as an industry-leading brand that provides unwavering support and uses cutting-edge proprietary technology to make running your business easier. We invite you to connect with us for more information about our premier health care brands.

Ready to get started? Contact us online or call (872) 713-5900 to connect with our compassionate franchise team.