A New Path to Purpose: This Franchisee's Transition to BrightStar Care

Joshua Porter

BrightStar Care franchisees are dedicated to delivering exceptional, high-quality care that significantly impacts the lives of families within their communities. This opportunity allows our franchisees to become more than just business owners—they become community leaders.

Joshua Porter is a new BrightStar Care franchisee who is strongly committed to making a difference. His personal experiences and entrepreneurial spirit strongly influence and power his path to business ownership.

Embarking on Entrepreneurship

Josh’s background is in mechanical engineering, but most recently he worked for Amazon as a Senior Operations Manager with 500-1000 employees under him. Eventually, despite the stability, he wanted to experience the freedom of business ownership. “I wanted to become an entrepreneur and provide a service that is needed in my own community.” he states. “I have an MBA and worked in engineering and at Amazon, it feels like my career has been building up to this and I feel I have a lot of tools that will help me be successful in launching a business.”

Josh was introduced to the healthcare industry through personal experiences with his grandmother. “All she wanted to do was stay in the comfort of her home at the end of her life,” Josh states. “That made me recognize that there's a real need in the world for home healthcare. That people want their loved ones to be able to stay in their house as long as possible.”

While exploring healthcare opportunities, Josh wanted to find a reputable healthcare brand committed to the highest standards of quality care. “BrightStar Care really impressed me with their commitment and values. Not only is it a higher level of care, but it’s also a higher quality of care,” he states. “Additionally, not only do you have the opportunity to provide companion care and personal care, but you also have skilled care; providing a full continuum of care is amazing.”

A Community Network Dedicated to Support

The mentorship among franchisees and the robust support system at BrightStar Care have propelled Josh forward in his journey. His focus on assembling the right team and drawing strength from BrightStar Care's supportive network promises a rewarding path ahead. "The support from other franchisees has been incredible," Josh shares. "So not only does the franchise commit to helping you out and getting you going, but the individual franchisees want to help, too. It's like being part of a big family where everyone is willing to help each other succeed."

BrightStar Care's comprehensive training program also played a crucial role in Josh’s decision. "The training was thorough and covered every aspect of running a franchise," he says. "Every step of the way, it feels like I have an advantage because there are systems and people in place as opposed to having to start from scratch and figure it out myself.”

A Journey Defined by Purpose

His vision for his franchise extends beyond just providing care. He aims to create a supportive environment for both his clients and his team. “I want to create a welcoming atmosphere at my office but also help grow my team and help my team members develop into their own roles,” he states. Josh plans to open his franchise in Spokane, Washington, this August, aiming to establish a haven for compassionate care and foster a community-centric environment in his community.

Are you interested in opening a business dedicated to helping others? Contact us today to learn how you can embark on a rewarding business journey and make a difference in your community!

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