From Hospitality to Healthcare: The Story of This BrightStar Care Owner

At BrightStar Care, franchisees come from various backgrounds, each contributing distinct perspectives and a shared passion for supporting others. Deepika Mudaliar’s path exemplifies how varied experiences, combined with a deep commitment to caregiving, can lead to a rewarding business ownership journey.

Set to open her BrightStar Care location this October, Deepika is excited to bring her expertise and passion to her community, ensuring that families receive high-quality home healthcare that makes a meaningful impact.

A Passion for Home Healthcare

Deepika's professional journey began in the hospitality industry, where she co-owned and managed a hotel and restaurant business with her husband. This experience helped her develop a strong foundation in entrepreneurship and customer-focused business management. Prior to that, Deepika worked as an inflight manager in aviation, where she refined her leadership and management skills, along with the ability to remain calm under pressure.

"I’ve always been passionate about entrepreneurship," Deepika explains. "While my time in hospitality taught me how to operate a business, I wanted my next venture to have a greater impact on people’s lives."

Her entrepreneurial journey into the healthcare industry was inspired by a personal experience with her family. “I witnessed serious illnesses in my grandmother and mother, and I developed a deep commitment to providing quality care and support to others. This personal connection to healthcare inspired me to explore opportunities in the industry.”

Why BrightStar Care?

As Deepika explored different business opportunities within the industry, she considered a variety of home healthcare options. Ultimately, she chose BrightStar Care because of our well-earned reputation for providing a complete continuum of care, from companion care and personal care to skilled medical services and medical staffing. Additionally, the comprehensive support for franchisees—including proprietary training and talent management resources—reinforced her decision.

"I researched other home healthcare brands, but what stood out to me about BrightStar Care was the level of care they offer and the support provided to franchisees," Deepika says. "Their mission to deliver compassionate, high-quality care aligned perfectly with my values, and the extensive resources available to franchisees gave me the confidence to move forward."

Deepika also valued the robust mentorship available within the franchise network, which fostered a sense of belonging among a community of like-minded individuals. This supportive environment empowered her to thrive while maintaining the autonomy to shape and grow her own location in a way that reflects her unique vision.

The Best Thing about BrightStar Care

Even before officially opening her location, Deepika has experienced firsthand the benefits why she chose BrightStar Care in the first place. The franchise support team has provided her with all the necessary tools to confidently launch and operate her business.

"The guidance and mentorship I’ve received have been invaluable. It reassures me that I’m well-prepared to serve the families in my community," Deepika shares.

Opening in Arlington, Texas

Deepika's BrightStar Care location is scheduled to open in Arlington, Texas, in October 2024. She is eager to bring BrightStar Care’s comprehensive range of services—including companion care, personal care, skilled medical services, and medical staffing—to the region.

"We’re thrilled to bring BrightStar Care’s high standard of home healthcare to Arlington," Deepika says. "We’re focused on building relationships with local families and providing the care they deserve. I’m most excited about making a real difference for people when they need it most."

Looking ahead, Deepika hopes to expand her reach within the region. "As we establish our presence, we’ll explore growth opportunities, including expanding to neighboring areas, but our priority will always be delivering the highest level of care to our clients." For Deepika, this is not just about running a business—it’s about giving back to the community and creating a lasting impact. "BrightStar Care has given me the platform to combine my passion for caregiving with my entrepreneurial spirit, and I’m eager to see where this journey takes us."

Are you driven by a passion for helping others and ready to positively impact your community like Deepika? Then franchising with BrightStar Care could be your next step toward owning a rewarding home healthcare business. Contact us today to learn how you can open your own agency in your community and bring quality care to families in need.